A Communication Slap in the Face

12 Jul

Have you ever had the same message hit you from a few different directions and not notice until it almost stands up in your face and slaps you, a la Cher in Moonstruck?  I’ve even wanted to say to myself, “What’s the matter with you?!”  I’ve recently experienced this and thought I’d share my insights.

Over the past few weeks, I’ve been working with different groups on their communication.  We’ve discussed the different types of communicators, the best ways to meet other’s needs with our communication, the barriers of our own communication style, and how to be more effective in our communication.  At the same time, I’ve experienced different people approaching me and have dealt with the challenges of communication that isn’t getting me the results I desire.

Today, I experienced, once again, someone reinforcing the best ways to communicate with others (similar to the same messages I’ve been delivering to the groups I’ve been working with) in a session I attended for best business practices.  Hmmmmm!  My wake-up call has occurred.

The very simple lessons that have metaphorically slapped me are a great reminder to what communication is all about:

  • Pay attention to what is being said – both verbally and in action
  • Respect other’s point of view – even when there’s no agreement
  • Provide acknowledgment that  the message has been heard– with words and body language
  • Clarify the action that needs to be taken – define who’s doing what
  • Show appreciation for their contribution – a simple “thank you” goes a long way

Moving forward, my promise to myself is to hear the message sooner and make sure I’m practicing good communication in every interaction.  What messages are calling out to you?  What can you do to make sure each person you interact with feels heard?  Thanks for listening!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: